Refund & Returns Policy
Overview
All products and services offered through this website are digital products (such as online courses, downloadable materials, or other virtual items). As such, they are not physical goods and are delivered electronically.
Because of the nature of digital products, our refund and return policies differ from those of traditional physical items. Please read carefully before making a purchase.
Refund Policy for Online Courses
- When you purchase access to Homestyler for Beginners (or any future course), you are granted immediate access (after payment) to the digital content.
- Under EU law, digital products normally include a 14-day right of withdrawal. However, by starting the course (accessing or logging into the platform), you acknowledge that your right to withdraw is waived, and the purchase becomes non-refundable.
- If you have not accessed the course and wish to exercise your 14-day withdrawal right, please contact us at {email address} within 14 days of purchase.
- If you experience technical issues that prevent you from accessing the course, we will work with you to resolve the problem.
Refund Policy for Other Digital Products
For digital products such as templates, eBooks, or downloadable files:
- Once the product has been delivered or downloaded, it is non-refundable.
- If you have not downloaded or accessed the product, you may exercise your 14-day withdrawal right by contacting us at {email address}.
- Refunds may only be considered in exceptional circumstances, such as if the product is defective, incomplete, or not as described.
General Notes
- Refund requests must be made in writing via email to {email address}.
- Refund decisions will be made at our discretion, in compliance with EU consumer protection laws.
- By purchasing digital products through our website, you acknowledge and agree to these terms.
Need Help?
If you have any questions regarding our refund and returns policy, please contact us at:
📧 {email address}